I have had the utterly WORST customer service experience with DirecTV! I work in customer service, so I know what customer service entails... DIRECTV FAILS IN EVERY WAY! I decided to cancel my service after one year of service. I was told that my final charge would be 57.15 and it would be all I have to pay (unless there was damage to the receivers when I sent them back - I would be charged for that as well). Well one week later I see $115.89 deducted by DIRECTV from my Chase account, which of course overdrafted my account. (It was the... read full review »