I have filed cmplaints with the BBB of Chicago and with the Federal Trade Commission. The Parent Company of Seattle Coffee Direct (head of the snake) is: Peel, Inc. 990 Grove St. Suite 204 Evanston, Il. 60201 (847)424-0954 President: Brian Dale [email protected] There are literally thousands of the same complaints. A class action could be useful, but let's be honest. it would be more trouble than it's worth. Review (time permitted) complaints at the... read full review »