Alitalia couldn't get my luggage transfered to my plane from Rome to Genoa despite a 1.5 hour delay. Once the luggage finally arrived in Genoa 12 hours later they couldn't garantee when it would be delivered to me on the next day even though they knew I was departing on a 3 week cruise. They delivered my luggage to my hotel instead of my cruise ship (after we left port) and never bothered to return ship's emails or deliver the luggage to any of the European cruise ship ports. I rceieved one piece of luggage the day after I... read full review »