I am so mad at this company I am spitting nails. After my husbands company decided to stop paying for his telephone charges (he works from home and accrues high phone bills) we choose to try a VOIP. However, our DSL line is not fast enough to support the usage he needs and decided to switch to Optimum. I called and explained to customer service that we were interested in swithcing and we needed someone to come and run a line from the main connection to where our computer resides - they then scheduled an appt. However, upon arrival the tech... read full review »