USER REVIEWS (doosh_bag)
Kay Jewelers
I have a serious issue with customer service at this particular location. I had my wedding band re-sized -- basically a smaller band was ordered -- and was told I would be called when it was ready.
We never received a call. Finally, after a month of waiting, we called the store and was told by a kid (with attitude) that it was going to be sent back to wherever it came from because we had waited too long to come in.
We went in to the store and sure enough, they had sent the ring back. I proceeded to explain to a different kid behind... read full review »
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