I started my service Aug. 08 and my bill has been wrong every month and I have to call and battle with them. I filed a report with the FCC. I got a letter from FCC and Verizon of course saying they took said charges off, but not saying they would not have taken them off if I had not put up a fight. Please everyone file on line to the FCC and let them know Verizon is a ripoff. I can't wait to end my service with them and go back to my rabbit ears and a cell phone. read full review »