On 2nd January 2008 I purchased an 18 month 3 mobile phone contract on from a Phones4u store in Broadmead, Bristol, UK. As part of this contract I was given a Sony Ericsson K530i handset complete with yearlong warranty. Since August this year I have had some serious technical problems with my handset and have been shocked at the lack of customer service I have received on behalf of 3 mobile. The week starting 11th August I noticed that my handset would inexplicably shut down or freeze. As was this was not something that had happened to my... read full review »