I will never use Expedia ever again to book a flight or hotel because of the terrible experience I've had with their customer service team. I normally do not have any problems when booking a flight but I booked a hotel for a business trip last month and I got charged by both Expedia and the hotel. When I contacted Expedia customer service about the issue, their customer service representative was rude, unhelpful, and evasive. She tried to help by calling the hotel manager for me but she didn't do what I asked. I needed her to provide... read full review »