Patient to handle everything. That is necessary for repairing. I thanked the technician so much for being that way. It only took him 3 hours to fix up my ac that was not turning off. I had no complaints about the result of the repair for it was really good. The quality was very satisfying. I super liked it as well as the inexpensive cost of service. They will be my first call the next time, for sure. read full review »