GRANT MASTERS MADE TWO SEPARATE WITHDRAWLS FROM MY BANK ACCOUNT FOR SERVICES THAT I DID NOT ORDER, NOR DID I RECEIVE. I ONLY DISCOVERED THE TRANSACTIONS BY STUDYING MY BANK STATEMENT. WHEN I CALLED TO COMPLAIN AND GET A REFUND, I WAS TOLD TO EMAIL THE COMPANY AND REQUEST A REFUND. I HAVE EMAILED THEM TWICE IN THE LAST TWO WEEKS, AND HAVE NOT RECEIVED A REPLY OR A REFUND. WHO DO I GO TO TO ISSUE A FORMAL COMPLAINT AGAINST THESE SCAM ARTISTS? read full review »