"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (clairez1)

payment help center
claire toles December 29, 2009
payment help center in july covinced me to sign up with them to do a loan modification with Ocwen Mortgage. They sent me the application telling me they have had a lot of success with Ocwen mortgage.I filled out the application and sent it.Patricia Fowler reviewd tha application and sent it to underwriting.When it went to underwritng everything went wrong.Ms.M.Ramos and her assistant Buffy was handling the process, This person Ramos failed to send documents requested by Ocwen, I had to always call for update status refax and refax information... read full review »
Filled under: Business & Finances Location: United States
Ocwen Mortgage Company
claire toles December 29, 2009
I applied for a loan modification with ocwen, . The offer they returned was higher than my monthly mortgage payment, I tryed calling Ocwen and no responce, All you get are automated recording and leave a messoage with someone who cannot say their name clearly, I tryed to talk with the Ombudsman office held on for 40 minutes and finally I faxed ocwen and the Ombudsman office with no response.People seeking mortgage should not go to Ocwen they will let you down, raise your monthly payment telling you it is due to personal property taxes, This is a truth. toles, c read full review »
Filled under: Business & Finances Location: United States
Bank of America
claire toles July 18, 2009
I called bank of america to ask why my monthly payments keep going up. I have never been late, always paid before bill is due, They gave me 3 different reasons transferring me to perso to person, I finally ended up witn Robert Sweeden credit mamager who told me in order for me to get a rate I would have to make double agressive payments, Keep in mind I have never been late, Making double payments is not legal, if they continue to increase my payments i will have to go to a legal system to stop them, C, toles fort washington maryland read full review »
Filled under: Business & Finances Location: United States

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