-Booked e-ticket with Delta and paid $39 fuel surcharge; -few days later, received marketing email from Delta claiming they no longer charged a fuel surcharge; called Delta and was told that because no portion of the ticket was used yet, the fuel surcharge would be refunded to credit card, and that a plan was in place to do this within 2 weeks time -2 weeks later, no refund appeared through credit card, so called and was told that no such refund plan was ever in place and no refund would be made; -next day, wrote letter to Delta... read full review »