I telephoned provident to let them know I was now unemployed and unable to make my weekly repayment of £40. I was told to send my repayment book to my local office and pay £20 per week. I advised that this was impossible as I was living on a crisis loan and had zero income. I had applied for JSA and housing benefit though and was awaiting money from them. I sent my repayment book and a cheque for £10 as a token payment and a letter explaining what I said on the phone, basically I was pressured into paying £20 a... read full review »