Lied about everything from the very beginning from the original sales rep who told me that my contract was for 12 months and after install I'm sent a piece of paper stating that its for 12 months at the promo rate and an additional 6 months at full rate. Was never told by sales rep about this. When I tried to cancel after 12 months I was told that I owed about 14 dollars by 2 different reps on the phone for early cancellation and now I just received a bill for over $100 for early cancellation. Customer service no help what so ever. DO YOURSELF A FAVOR DON'T GET DIRECT TV. HORRIBLE COSTUMER SERVICE AND THEY LOST THIS COSTUMER FOR LIFE. read full review »