**For once the consumer can fight back..report them to Canadian authorities here https://www.lnnte-dncl.gc.ca/index-eng Or you can call their corporate headquarters at OTO and complain 211 Watline Avenue Suite 208 Mississauga, ON L4Z 1P3 Phone: 905-890-0188 Fax: 905-712-2926 Fadi NAHAS oto Consulting Services inc. Tel: 888-446-7906 ext: 126 read full review »