I enquired about Talk packages on 21/06/2009 with Zimasa Ngema. She forwarded the migration quote through to [email protected] as requested. I didn’t contact the call centre back to confirm migration to be done and according to me and your Team leaders in the call centers the process is as follows: 1. Customer enquired about packages 2. Migration quote to be send through to customer 3. Customer to sign migration quote and fax back to Vodacom or customer to contact call centre and quote migration quotation number... read full review »