I witnessed the Borders Books-Seattles Best Coffee Manager Deborah mistreat a valued and dedicated customer who has been coming to the Store on a regular basis for the last 3 years. She told him that if he were to leave his backpack in the chair that he would be asked to leave. I dont understand this at all...if you are going to make rules like this, then you must post a sign that says, "we have the right to refuse service to anyone" Until that day comes, you cannot and will not kick anyone out unless they are a nuisance in the... read full review »