In early September 2008, I was persuaded by the Verizon Sales and Service Center in Tysons Corner, Virginia to sign up for the "incredible fiber optic" Verizon FIOS package. I was assured that Verizon had great customer service, all I had to do was call. At the time I signed up, I was NOT told that my existing international long distance service with Sprint (but billed through Verizon) would be automatically terminated. This was the beginning of my nightmare with Verizon since. First, installation did not take place on the... read full review »