THIS IS ONE OF THE BEST CUSTOMER SERVICE OUTFITS AROUND! IN FACT THE BULK OF THESE STORIES ARE SO DIFFERENT THAN MY EXPERIENCE I BELIEVE THE MAJORITY OF THESE PEOPLE ARE MERELY GRIPING BECAUSE SOMETHING DID'NT DID'NT GO THEIR WAY! I HAVE BEEN A MEMBER AND CLUB MEMBER FOR 11 YEARS AND I HAVE SAVED A TON OF MONEY DEALING WITH THESE PEOPLE!!! GARY OLEN SHOULD BE PROUD! read full review »