these guys are total jacks. I paid for my case in full and was told we could do filing in a week. They never return calls, they increase fees from what is advertised, which were also paid right away. Here we are nearly a month and a half later, and I have to babysit them to get the paperwork sent in for credit counseling. Every step of the way I have had to contact them, call multiple times... If you don't hound them, nothing will get done. I could have easily done this on my own in this amount of time. I chose a lawyer to get it done in a timely manner. I will never recommend them to anybody. just plain horrible. read full review »