Ordered a pair of gift certificates as x-mas gifts for my niece and nephew on Dec 17th, in PLENTY time for x-mas, considering they are simply virtual gift certificates to be EMAILED to me by the 25th! Well, guess what. They weren't received, even after I checked up on the problem several days before x-mas. On the 25th, still no emailed gift certificates, and the company's customer service dept was closed, naturally, so my niece and nephew were out of luck. Seeing as how I actually had talked to the company several times between the day of my order and the 23rd, I feel like I've MORE than given them a shot. read full review »