Ok, I admit that being ripped off is not the kind of thing I easily get over. . Using my Citi Advantage Card, as with all Credit Cards has dual purposes. 1) Back up from retailers who do not provide as promised 2) to build up points for travel. Now, after Neiman Marcus took 5 weeks to process a return, and in the same day RECHARGED my credit card, and spent 20 hours on the phone, along with faxing my credit card bills to Nieman’s...the problem never was resolved. so I knew the system was not exactly consumer friendly...because... read full review »

Absolutely UNBELIEVABLE!!! Mistakes may happen, but refusing to fix a $1200 error, after admitting fault, sending me from department to department (aka-the run around)NEVER returning calls, answering only from another phone number...so never taking my calls and then stalling my Credit Card company for a year??? I submitted every single piece of paperwork to prove the charge was not mine. This is a dirty, disgusting business, and cannot believe they can get away with flat out stealing. The Manager Jarrod could not be a bigger liar. He... read full review »