Verizon's Warehouse Backlog is My Problem? I upgraded to a terrific Samsung Saga on April 3, 2009. Unfortunately, the first handset did not charge properly, and a Verizon Store Tech told me to call the 800 number and request a new one since it was within the first 30 days ("No Worry" Guarantee). When I called, I was a bit concerned that they wanted to bill me for the replacement phone, but they assured me that a credit would be applied as soon as the defective unit was "logged" at the warehouse. They sent me the... read full review »