I purchased a Dell laptop online in 2008. No complaints about the product. I purchased it using my name as the person to be billed, my credit card (my money), with my name on it. Unwisely as it turned out, I put my husband's name for it to be shipped to, as it was a present for him. Immediately Dell's software made the whole account over to him. I tried to have this corrected and was told they couldn't or wouldn't. More recently I bought a desktop online from them. I never logged in, my computer said "hello Anne" up... read full review »