Dear Sir / Madam, My name is Cheng from Hong Kong. I wrote this email to Royal Philips Electronics all branches at different countries aimed to express a consumer’s strongly disappointment and resentment of Philips (Hong Kong) Customer Services’ backward, unreasonable, non-sense, stubborn and in-flexible service in dealing with product’s defects and complaints. My product model no.: HD4917 (Induction cooker - HD4917), Repair no.: 902046 1). Why Philips’ product cannot make the refund when the... read full review »