My wife and I purchased a living room set last October upon moving into our new home. After a few short months the cushions in the sofa we purchased began to go flat as the stuffing was pushed to one side. When you sat on them you had to sit at an angle (totally unusable). So at this point I decide to call customer support and see about getting the issue fixed under their warranty program, all seemed well. Rooms To Go sent out a technician who verified the sofa was defective. To my delight he said the company would either repair or replace the... read full review »