I was waiting to pick up a cake that was to be done by 3 it was 15 after 3 and the cake wasnt even started 6-15-08.. She was standing their talking to a young boy ingoring that I was even there.. I was even trying to get her attention and when she finally gave me a minute of her time she told me i would have to hang on a minunte i am busy (hateful)!!! I left without even getting the cake I asked for a mgr. but one ever came!!! Its pretty bad that a company that is based on customer service is that unorganized that my cake wasnt even started... read full review »