This ignorant rep sent me an e-mail after i asked to cancel my subscription stating they would not cancel it. to preface this, i received the four books i ordered before the deadline and was sent an email prior to this one verifying it. here are the prior emails (first section). the second section is what i received after i submitted my cancellation. ************************************************************ MESSAGE: i ordered 4 books and it was charged to my credit card and you all are charging me AGAIN for other books. what is going... read full review »