Not being happy with the service I was subscribed to, I followed the company's terms of use to cancel my subscription. The website directed me their support ticket, where I requested to cancel my subscription on 28 Jun 2009. On 27 Jul 2009 I received an email from the company stating that the procedure I followed to cancel the subscription was incorrect, that the ticket was only for help in following the procedures for canceling the subscription, and as a result, the company did not cancel my subscription and charged me another monthly... read full review »