I gave nicor medical documents emailed to them from our doctor. when finally aproved, i called for service to be turned on .I told them i would give them 100.00 july 3 and i did.There was no conversation made of any payment agreements. i was just told to give as much as i could to get down my balance of 720.On august 5 i made another payment of 100.00.On august 6 in the dark wiyhout any warning they shut off our gas.when i called to complain they told me the representive told me to make arrangements for a payment plan.This never happenen ... read full review »