"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Rick)

Bethesday Marriott Suites
Rick August 10, 2009
I'd like to help folks understand that booking online for this hotel through Marriott.com can lead to a reservation that cannot be cancelled. While I expect that through travel consolidation sites such as Expedia or Travelocity, I did not expect that to happen when I booked directly through Marriott.com. When I called and asked for a reconsideration of this policy, both the hotel and a national supervisor refused. I will not book again with Marriott if I can help it. I should be grateful if Bethesda Marriott Suites were to refund the money they've already charged me. read full review »
Filled under: Travel Location: United States

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