i ordered the "30 day free trial" of the acai berry from the viv3 labs website. the cost was £2.95 for shipping. within days they took a payment of £76.38. i did not authorise this, i called the company and was told that in order to cancel and get a refund i am to wait for an email so i can submit my details. i am still waiting. i have called again and was told that they do not have anybody to speak to and that "it doesnt work like that" i have to wait for that email. you can not cancel your agreement via email you... read full review »