After downloading and installing the 10.0 version, I was unable to retrieve most of the info. When opening the program to get the information it just closed. I re-opened the program and the same thing happened. I sent their "support" team my complaint and they promised a response within 24-48 hrs. After waiting a week, still have recieced no response. I sent the individual affiliate(clickbank) a complaint as well and am still waiting to hear from them. I purchased version 9 last year and it was great. So far, version 10.0 is a waist. read full review »