My hard drive crashed recently, and I have been slowly rebuilding roughly 300GB of information I lost. One of the applications that was lost in this was Nvidia's purevideo. I also lost all of my emails. So I thought I would try nvidia's tech support to try and get it back. Little did I know that they've outsourced to Digital River, a very large download-on-demand company that does business with Microsoft, Nvidia, etc. Here is what has transpired between us for the last 2 weeks. Start at the bottom and work your way up for... read full review »