DirecTV does not care about their customer. I have been with them for over 10yrs. My DVR went out had to get a replacement had a outstanding balance of $49.98, they could not activate until I pay. I spoke with (Kate) they do not make any arrangement she stated that they had to make their revenue. I said that don't make any sense to me I going to pay my bill it was just past due since 8/17/2009 today is 8/20/2009 it did not matter. Then I spoke to Karen (Supervise) she stated that is nothing they can do and started going over the same... read full review »