In spite of my previous bad experience with another Roxio product, I decided to try this software for creating DVDs. When I tried to use the application after installation, I received a message telling me that my monitor did not meet the minimum requirements for the software, then the software quit. As it happens, my monitor exceeds the software's requirements. Roxio provides three support options for users: one is to file a "help ticket" online, another is to use a FAQ file, and the third one is to chat online with a "support... read full review »