I have been without a phone from Sprint for a month. They keep bouncing me fromm agent to agent, and now they are charging me for another month, although I have not used their phone and have a well documented complaint with them. They don't want to waive the cancellation fee, although their agent Lauren said they waive cancellation fees when there is poor reception. Their agent Demetre B. has admitted there is bad reception in my home. They need to waive the $156 bill they are charging me, because I did not use the phone and have 0... read full review »