USER REVIEWS (OnTheFlipSide)

1 review

Cable TV & Broadband Connection

Anna April 10, 2011

I've signed up with TW about a year and a half ago. 24 mos contract, including Cable TV, Broadband connection and phone. I am having connection problems all the time; plus, my landline phone and the computer are on the same modem, so when one is out, the other one is out as well. I called TW and was advised to disconnect the modem, both cable and power, wait 20 sec, then reconnect. This works, but why in the world I have to do this in the first place? Besides, when the internet connection is lost while I'm in the middle of doing... read full review »

Filled under: Entertainment Location: United States

59 reviews

Time Warner

Anna August 25, 2009

I received a letter from Time Warner, that contained their offer of Internet Connection (Road Runner) for $11/mo. However, I found out that they are charging me twice that amount, and when I mention the letter (that I still have in my possession), that does not ring a bell. Last week I had a live online chat with their representative, Randolph Williams, who assured me that the issue would be resolved in 24 - 48 hours, yet nothing is resolved. At the time of the aforementioned letter, I had AT&T as my ISP, around $20/mo with no contract and... read full review »

Filled under: Entertainment Location: United States