This is to inform the general public (not only Filipinos) that I have recently experienced a very poor service and discourteous treatment from the Philippine Airlines management and staff. 1. On 06 January 2009, I placed an email to their addresses ([email protected]; [email protected]) requesting a booking cancellation and refund. But after waiting for several days, there was no any single response. 2. On 12 Janaury 2009, I called their Refund Department (632-556-2809) to confirm but instead they asked me to call... read full review »