"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Bob E)

Country Inn & Suites by Carlson-Pensacola
Bob E August 28, 2009
I booked a room for two nights through Expedia. When I arrive at the hotel about 3:00 PM I found out they did not allow pets. On the main page from Expedia there was no mention of the no pets. The hotel said they have had that problem with Expedia in the past. They have refused to refund my money. Expedia won't refund my money because the hotel is claiming it. I should have been able to cancel the reservation, because it was before four or five. Also they should not have to keep the money for two days, at the most just... read full review »
Filled under: Travel Location: United States

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