I also got charged before I recieved the product. When I called they said that the trial is two weeks not the trial product. I told them that they did not make any sense, you pay for nothing as a trial. I told her that they were very misleading. I called my bank and told them that this was not an authorized charged. Try that route. I had them cancel the product. I am going to report them to the Better Business Bureau. Pass the word to your friends. Good Luck read full review »