Had problem with a leaky faucet and hot water shut off valve. One plumber that insurance company sent couldn't remove the faucet and wanted to charge extra $90 to cut it off. Second plumber they sent said he can remove the faucet but can't do the work unless the shut off valve is change first - he cannot shut off the water by shutting off the main line, imagine that. Note, both plumbers had very heavy eastern European accent and was very hard to understand them. Call the insurance company to work out the issue with the plumber... read full review »