I cracked the LCD screen on My 30GB Zune this is not covered by warranty so You have to choose someone else to repair and pay out of pocket OK. Found all Zune Repair on the net and they where showing up all over the place including ebay so they seemed legit. I prepayed for replacement screen and sent it in.That was Sept 5th of 2008. I sent it insured so I was able to track and confirm that they received it. I also have emails from them stating the same and If you can get a hold of anyone there they promise everything but still have not... read full review »