Ahhh, where to begin? I have been a Citibank customer for more years than I can remember. I called CITIBANK to close my bank account because they had recently acquired CAL-FED, and my "free" checking account suddenly had fees-for-nothing. Since there are many places that offer free checking, I closed my account, or so I believed. I suddenly received a statement in the mail for negative $9.50 for their October service charge! I was stunned because it was my belief the account was closed! I called to complain and they refused to reverse... read full review »