Do Not buy a RCA /thomson product. you are right, they do stonewall and basically do not return phone calls. Based in the Phillipines with unintellible operators, strike one. Promised a follow up call in 48 hours, it was over ONE WEEK. strike 2. my RCA tv, which I paid $130 for went dead; the power won't stay on. It's only slightly over a year old. They wanted me to pay $100 plus shipping for a replacement; basically the cost of a new TV. Strike 3. Their products are Crap and they don't even pretend to stand behind their products. I WILL NEVER BUY FROM RCA/THOMSON AGAIN. IT IS MONEY DOWN THE DRAIN. read full review »