A booking was done (sufficiently in advance ) vide booking no. 3839, for a drop on 24 Aug '09, 2130 hrs, from West Saidapet, an remote/interior place, to Chennai Central, to catch a train at 22.50 hrs; with lot of luggages(18 pcs) & 4 elderly ladies and a small child. When I checked at desk at 2100 hrs I was assured that a vehicle will report sharply at 2130 hrs and contact no. of a driver (9841751397) was also given. On contacting the driver he told me that he is on some other trip duty and asked us to contact desk. On contacting... read full review »