The Quality of Service is very very poor.I have obtained a Loan against Shares.But when The loan is being repaid and the shares are being asked back, they take their own sweet time--giving reasons as shortage of staff, overloading of work to staff etc. As a customer, I am not concerned with the problems of the Bank-the Bank has to sort it out on its own. The Bank is prompt in taking Interest and I see no reason why they cannot be equally prompt in providing service. read full review »