I have to say that I have never been as disappointed in an airline as I am right now with British Airways (the British part being an insult to the brits i have to say) An airline that does you the favor, considers itself to be so profitable that it ignores customer contact in reference to fully paid upgrades and doesnt bother to phone you back, why? because they are clearly too good for the likes of their customers, which I am more than sure they are losing by the second. I spent 4 weeks on the phone to BA trying to request an upgrade for... read full review »