I have a new plan to deal with Lufthansa following there lack of response to complaints. Its a little consumer rebellion. 1) do not check in online (this means they find it harder to work out when they have overbooked) 2) check in JUST BEFORE check in closes. This increases the chance of financial compensation and/or free upgrades when they have overbooked. 3) do not board until the last minute. If more people did this, they would probably cause a delay in boarding and Lufthansa loses its flight slot and its costs them... read full review »