Here is a letter I wrote yesterday to Kathleen Perrow at Idearc Media: Dear Kathleen Perrow, I have not heard from you in a few weeks, so I must conclude that Idearc has decided they will not send me a letter confirming my cancellation of next years directory. I know that there have been several conversations confirming the cancellation, and an email from you confirming it, but the fact that Idearc refuses to send me a confirming letter requires me to write this. While you have been seemingly forthright in your communication with... read full review »